1. Introduction
Welcome to AlphaWorld. We value your trust and are committed to protecting your personal data. This policy explains how we handle information for our White Label, ERP, and CRM solutions.
2. Scope of Services
This policy covers our entire ecosystem:
- White Label Solutions: Custom branded business platforms.
- ERP & CRM: Management of inventory, leads, and finances.
- API Integration: Secure data flow between business tools.
3. Information We Collect
3.1 Personal Information
We collect Identity info (Name, DOB), Contact info (Email, Phone), and KYC documents required by Indian regulatory authorities.
3.2 Business Data
For enterprise clients, we securely store company registration details, GST info, and operational data like invoices and customer records.
4. Data Security
AlphaWorld uses enterprise-grade security:
- AES-256 Encryption for data at rest.
- SSL/TLS Protocols for data in transit.
- Logical Data Segregation to ensure your data stays private from other clients.
5. Your Rights
In compliance with the Digital Personal Data Protection Act (2023), you have the right to access, correct, or delete your personal data. You may also withdraw your consent at any time through your dashboard.
6. Contact & Grievance
If you have questions, please reach out to our Grievance Officer:
Alfaworld Technologies Private Limited
Email: support@alphaworld.com
Address: plot No. 6,7,8,sector 5,IMT Manesar, Gurugram, Haryana,
India - 122050